Terms of Service

Last Updated: 3 September 2026

Overview

These Terms of Service ("Terms") govern your use of the BELLOORO LTD website and online store. Throughout these Terms, "we", "us", and "our" refer to BELLOORO LTD.

We operate our online store through Shopify, which provides the technology and infrastructure that enables us to offer our products and services online. By accessing or using our website, or purchasing products from us, you agree to be bound by these Terms and our Privacy Policy.

Section 1 - Access and Account

You must be at least the age of majority in your place of residence to make purchases through our store. Where permitted by law, you may allow a minor dependent to use the store on devices that you own or control, provided that you remain responsible for their use.

You agree to provide accurate, current, and complete information when creating an account or placing an order. You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account.

You may not transfer, sell, or otherwise assign your account to another person without our prior written consent.

Section 2 - Our Products

We make reasonable efforts to display product colours, images, and appearances accurately. However, the appearance of a product may vary depending on your device, screen, browser, or display settings.

We do not guarantee that the colour or appearance displayed on your device will exactly match the physical product.

Product descriptions, specifications, images, and other information may be changed or updated without notice. We reserve the right to discontinue products or limit quantities available for purchase.

Section 3 - Orders

When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline an order at our discretion.

Payment must be successfully processed before an order is accepted and fulfilled.

Cancellation options may be limited once an order has entered processing or shipping. If we do not accept an order, we may contact you using the email address, telephone number, or other contact details provided with your order.

Returns and refunds are handled in accordance with our Refund & Returns Policy and your applicable statutory consumer rights.

Products purchased through our store are intended for personal use and are not intended for unauthorised resale or export.

Section 4 - Prices and Billing

Prices, promotions, discounts, and product availability are subject to change without notice.

The price applicable to your order is the price shown at the time your order is placed, as reflected in your order confirmation, subject to any correction of obvious errors and applicable law.

Any applicable taxes or charges will be displayed at checkout where required.

If the terms of a specific promotion conflict with these Terms, the terms of that promotion will apply to the extent of the conflict.

You agree to provide accurate and complete payment and billing information. You confirm that you are authorised to use the payment method provided and agree to pay all charges associated with your order.

Section 5 - Shipping and Delivery

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by delivery carriers, weather, natural events, holidays, or other circumstances beyond our reasonable control.

We are not responsible for delays caused by Royal Mail or another delivery carrier, or by circumstances outside our reasonable control.

Where applicable, responsibility for loss or damage during delivery is subject to applicable UK consumer law and our Shipping Policy.

Section 6 - Intellectual Property

All content on our store, including text, product descriptions, images, graphics, logos, designs, trademarks, and branding, is owned by BELLOORO LTD or its licensors unless otherwise stated.

You may access and use website content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publish, transmit, or commercially exploit our content without our prior written consent, except where permitted by law.

Our trademarks and branding are protected by applicable intellectual property laws. Shopify's trademarks and branding belong to Shopify. Other trademarks displayed on our website belong to their respective owners.

Section 7 - Optional Tools

We may provide access to third-party tools or services that we do not monitor, control, or operate.

These tools are provided on an "as is" and "as available" basis to the extent permitted by applicable law, without warranties regarding their availability or performance.

We are not responsible for issues arising from your use of optional third-party tools. Any new tools or features added to the store in the future will also be subject to these Terms.

Section 8 - Third Party Links

Our website may contain links to third-party websites or services. These websites are not controlled or operated by BELLOORO LTD.

We are not responsible for the content, accuracy, availability, privacy practices, or policies of third-party websites.

Accessing third-party websites is at your own risk, and we are not responsible for any loss or damage arising from your use of third-party websites or services.

Section 9 - Relationship with Shopify

Our store is powered by Shopify. However, all sales and transactions are made directly between you and BELLOORO LTD, not Shopify.

Shopify is not responsible for our products, services, transactions, orders, fulfilment, returns, refunds, or other matters arising from your purchase from us.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims or liabilities relating to transactions between you and BELLOORO LTD.

Section 10 - Privacy Policy

Your personal information is handled in accordance with our Privacy Policy.

Because our store is hosted and powered by Shopify, Shopify may also collect and process information in connection with providing its platform and services.

Please review our Privacy Policy for further information about how personal information is collected and used.

Section 11 - Feedback

If you submit comments, reviews, suggestions, ideas, or other feedback to us, you grant BELLOORO LTD a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, distribute, and otherwise use that feedback for lawful business purposes.

You confirm that you own or otherwise have the necessary rights to submit the feedback and that your submission does not violate the rights of any third party.

We are not required to keep feedback confidential, provide compensation for it, or respond to it.

We reserve the right to monitor, edit, or remove content that we reasonably consider unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable.

You remain responsible for any content you submit.

Section 12 - Errors, Inaccuracies and Omissions

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, availability, or other details.

We reserve the right to correct such errors, update information, or cancel orders affected by an error where permitted by law.

Section 13 - Prohibited Uses

You may use our website only for lawful purposes. You must not use the website:

• For unlawful, fraudulent, malicious, or unauthorised purposes.
• To infringe intellectual property or other legal rights.
• To harass, abuse, threaten, or harm others.
• To provide false, misleading, or fraudulent information.
• To send spam or other unauthorised communications.
• To impersonate another person, business, or organisation.
• To introduce viruses, malicious code, or other harmful technology.
• To scrape, crawl, extract, or collect website information without authorisation.
• To use unauthorised bots, automated systems, or AI agents to access or interact with the store.
• To interfere with or bypass website security or access controls.

We reserve the right to suspend or terminate accounts or access where we reasonably believe these Terms have been violated.

Section 14 - Agents

Automated agents accessing our store must identify themselves accurately and must not conceal the fact that they are automated.

Automated agents must not mimic human behaviour, bypass security measures, evade access controls, or misrepresent their identity or purpose.

If asked, an automated agent must respond truthfully that it is an automated system.

We reserve the right to limit, restrict, or block access by automated agents that do not comply with these requirements.

Section 15 - Termination

We reserve the right to terminate or restrict your access to our website or services at any time where permitted by law.

Termination does not release you from responsibility for any amounts owed or obligations that arose before termination.

Sections that by their nature should survive termination will continue to apply after termination.

Section 16 - Disclaimer of Warranties

We provide general information and services through our website for your convenience. To the fullest extent permitted by applicable law:

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE OR WHERE SUCH EXCLUSION IS NOT PERMITTED BY LAW, THE WEBSITE AND INFORMATION, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED WITHOUT WARRANTIES OTHER THAN THOSE IMPLIED OR REQUIRED BY APPLICABLE LAW. WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, AND NON-INFRINGEMENT.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited under applicable UK law.

Section 17 - Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BELLOORO LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR SIMILAR LOSSES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE, PRODUCTS, OR SERVICES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING LIABILITY FOR FRAUD OR FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

Section 18 - Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BELLOORO LTD, Shopify, and their respective affiliates, officers, employees, agents, and service providers from claims, losses, liabilities, and reasonable expenses arising from your breach of these Terms, violation of applicable law, or misuse of the store.

Where permitted by law, we may assume control of the defence and settlement of any matter subject to indemnification, and you agree to cooperate reasonably with us in that defence.

Section 19 - Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.

Section 20 - Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy, Cookie Policy, and other policies posted on the website, constitute the entire agreement between you and BELLOORO LTD regarding your use of the store, except where otherwise required by applicable law.

Section 21 - Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations under these Terms as part of a business transfer, restructuring, merger, or other lawful transaction without prior notice where permitted by law.

Section 22 - Governing Law

These Terms and any disputes arising from or relating to them shall be governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you.

Where permitted by law, the courts of England and Wales shall have jurisdiction over disputes relating to these Terms.

Section 23 - Headings

The headings used in these Terms are provided for convenience only and do not affect the meaning or interpretation of any provision.

Section 24 - Changes to Terms of Service

We reserve the right to update these Terms from time to time. Changes will be posted on our website and will take effect from the date indicated in the updated version.

You are responsible for checking these Terms periodically for changes. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Section 25 - Contact Information

If you have questions about these Terms of Service, please contact us:

BELLOORO LTD
Company Number: 13429636
Email: support@belooro.co.uk
Phone: +44 7848474626
Address: Office 20127, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom