Privacy Policy

Last updated: 3 September 2026

Introduction

At BELLOORO LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or place an order with us.

By visiting belooro.co.uk or placing an order, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

BELLOORO LTD is a UK-based e-commerce business offering products online through its website.

Company Name: BELLOORO LTD
Company Number: 13429636
Address: Office 20127, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: support@belooro.co.uk
Phone: +44 7848474626

Our online store is powered by Shopify, which provides the technology and infrastructure used to operate our online store, checkout, and related services.

This Privacy Policy applies specifically to the handling of personal information by BELLOORO LTD and takes precedence over our Terms of Service where there is a conflict specifically concerning the processing of personal information.

What Information We Collect

Information You Provide Directly

We may collect information that you provide when you place an order, create an account, contact us, or otherwise interact with our store. This may include:

• Your name
• Email address
• Phone number
• Billing and delivery address
• Payment and transaction information
• Messages, enquiries, or other information you choose to provide

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address
• Device and browser information
• Pages viewed and browsing behaviour
• Cart and purchase activity
• Cookies and similar technologies

Information From Third Parties

We may receive information from third parties that help us operate our business, including Shopify, payment processors, analytics providers, advertising partners, and other service providers.

How We Use Your Information

We may use your information for the following purposes:

1. Fulfilling Orders: To process payments, prepare and deliver orders, provide tracking information, and provide customer support.
2. Communication: To respond to enquiries, provide order updates, and communicate with you about our services.
3. Improving Our Store: To understand how customers use our website and improve our products, services, and shopping experience.
4. Marketing: Where permitted and where appropriate consent has been provided, to send promotional communications. You can opt out of marketing communications at any time.
5. Security and Fraud Prevention: To protect our store, customers, transactions, and systems from fraud, abuse, or other unauthorised activity.
6. Legal Compliance: To comply with applicable laws, regulations, legal requests, and legitimate business obligations.

How We Share Your Information

We do not sell your personal information. We may share information when necessary to operate our business and provide our services, including:

• Shopify: To operate our online store, checkout, and related e-commerce services.
• Service Providers: With providers that assist with payments, technology, analytics, customer service, security, and other business operations.
• Shipping Carriers: With delivery providers when necessary to fulfil and deliver your order.
• Legal Requirements: When disclosure is required by law, regulation, court order, or lawful governmental request.
• Business Transfers: If our business is reorganised, sold, merged, or transferred, personal information may be transferred as part of that transaction, subject to applicable requirements and appropriate notice where required.

Cookies

Our website uses cookies and similar technologies to provide essential website functionality, remember shopping cart activity, understand how visitors use our website, and improve the shopping experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some features of the website.

Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide our services, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it, subject to any legal or legitimate business requirements to retain it.

International Data Transfers

Some of our service providers, including Shopify and other technology providers, may process or store information in locations outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us at support@belooro.co.uk.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Know what personal information is collected and how it is used
• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Opt out of certain uses or disclosures of personal information where applicable
• Withdraw consent where processing is based on consent
• Receive equal treatment when exercising applicable privacy rights

California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where applicable.

To exercise an applicable privacy right, please contact us at support@belooro.co.uk. We aim to respond to valid privacy requests within the timeframe required by applicable law.

Marketing Communications

If you receive marketing communications from us, you can unsubscribe by using the unsubscribe option included in the communication or by contacting us directly at support@belooro.co.uk.

We do not share your email address with third parties for their own independent marketing purposes.

Security

We take reasonable measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.

Our online store is powered by Shopify and uses industry-standard security measures, including SSL encryption and PCI-compliant payment processing. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be published on this page with a revised Last updated date.

Complaints

If you have a concern about how we handle your personal information, please contact us first at support@belooro.co.uk so that we can try to resolve the matter.

Where applicable, you may also have the right to contact the relevant data protection or consumer protection authority in your jurisdiction.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

BELLOORO LTD
Company Number: 13429636
Office 20127, 182–184 High Street North
East Ham, London, E6 2JA
United Kingdom

Email: support@belooro.co.uk
Phone: +44 7848474626
Website: belooro.co.uk
Support Hours: Monday–Friday
Response Time: Within 24 hours